Facility Quality & Standards Manager

Aramark Huntersville, North Carolina
quality standards manager operations operating accounts technical maintenance management sales compliance people quality standards manager
March 22, 2023
Aramark
Huntersville, North Carolina
FULL_TIME
Job Description

The Quality - Standards Manager I provides leadership, support, and consultative services to develop and improve new and existing Aramark Facilities programs and tools. Provides support to individual regions and accounts in the implementation and improvement of systems, standards, and processes to ensure consistency of Aramark operating programs and capabilities from one facility to the next.


Job Responsibilities

Apply technical expertise to evaluate Aramark's operating program standards, measure performance and recommend solutions in order to enhance or improve operations



Document observations and recommendations with formal reporting methods for client and internal audiences



Provide national support to our proprietary computerized maintenance management system relative to development upgrades and enhancements



Publish and maintain Standard Operating Procedures (SOP's) for each specific line of service: Grounds and Landscaping, Operations and Maintenance, and Cleaning Liaison with regional Operations Excellence staff, Operations and Sales teams to provide Facilities expertise to Benchmark, APPA and Sustainability



Provide support to the regional Operational Excellence staff and Operations teams for new facility management accounts and ensure the full implementation of Aramark's operating programs Assists in the development, implementation and facilitation of technical training programs for Facilities' Front-Line Managers and employees



Collaborate nationally with the Directors of Business Development to support facilities programs in selected retention effort and new facilities sales efforts through conducting business surveys and assisting in the creation of business models for potential client opportunities



Assess and monitor select accounts through compliance audits to ensure compliance with our client contracts, Aramark, government and local safety laws and regulations This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.


Qualifications

Requires 1-2 years of technical experience in the appropriate facilities-related operations or similar complex multi-location businesses Requires a bachelors degree or equivalent experience in related field Must have an ability to manage multiple projects and assignments in a diverse environment with a focus on client and customer service Demonstrates strong interpersonal and communication skills: verbal, written, presentation and the ability to connect with a wide range of people and behavior styles Skilled with hand held technology and Microsoft Office



Proven analytical and decision-making skills Creative and flexible in demeanor and style to adapt to new situations in a constantly evolving, dynamic environment Encourages and demonstrates collaboration by developing cooperative relationships throughout the organization


EducationAbout Aramark

Our Mission



Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.



At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.



About Aramark



The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.comor connect with us onFacebook,InstagramandTwitter.


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