Global Sales Manager- Global Enterprise Accounts (remote opportunity)

Hyatt Hotels Corporation Remote
global sales sales sales manager manager global enterprise enterprise enterprise accounts accounts remote sales accounts people hotels
March 24, 2023
Hyatt Hotels Corporation
Chicago, Illinois

The Opportunity

Hyatt Hotels Corporation seeks an enthusiastic Global Sales Manager to join our Hyatt Sales Force Global Enterprise team where you ll join a team of 15 sales professionals who love what they do. The Global Sales Manager will work in tandem with the Global Directors who implement and oversee the organization s sales strategy, strategic objectives and tactics/initiatives for our Global Enterprise Accounts. This manager position will have an emphasis on group/transient business and the connecting of RFP s to individual hotel properties.

In this role, you will be collaborating closely with the broader Hyatt Sales Force and individual hotel teams where you ll be instrumental in continuing to make Hyatt a leading hospitality company. You ll be part of a team that is passionate about diversity, equity, and inclusion, is committed to nurturing curiosity and new skills, and building connections across the organization with stakeholders, colleagues, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and cultivating a culture of care where our colleague s become family. Since 1957, our colleagues and our guests have served as the heart of our business and made Hyatt one of the best hospitality brands in the world, with more than 1,100 hotel, all-inclusive, and wellness resort properties in 71 countries across six continents. As we continue to grow we never lose sight of what s most important: People.

Why Now?

We are in a time of extraordinary transformation. Being a global leader in the hospitality industry, combined with returned enthusiasm for personal travel and the explosive growth of global business travel, has provided Hyatt with countless opportunities to expand, innovate, and change and we are looking for passionate changemakers to be a part of this journey.

How We Care For Our People

At Hyatt, it all starts with people who care. Our purpose we care for people so they can be their best is rooted in everything we do. Caring for our colleagues, their well-being, and providing a space to feel welcomed and included is key to our success.

We re proud to offer exceptional corporate benefits which include:

  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule and location
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board from who we hire and develop, organizations we support, and who we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I click here.

We are honored to have received recognition for creating an environment where our people belong and want to want to work:

  • 100 Companies that Care People
  • Best Workplaces for Millennials Fortune
  • Best Companies for Women Diversity Woman Magazine
  • America's Best Employers for Diversity Forbes
  • 100 Best Companies to Work For Fortune and Great Place to Work®
  • Best Places to Work for LGBTQ+ Equality Human Rights Campaign

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values: Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. You enjoy working with a close fun team, are results driven, and want a variety of opportunities to develop personally and professionally. You are personable, detail-oriented and organized.


The Role

Responsibilities include working in tandem with the Global Directors who implement and oversee Hyatt s sales strategy, strategic objectives, and tactics/initiatives for our Global Enterprise Accounts. This position will be responsible for developing and nurturing long term strategic global accounts/relationships with a focus on increasing revenue. New business development and brand awareness globally is also key to supporting our hotels through proactive sales missions, tradeshows/events and hotel familiarization trips. This is a remote position and the individual reports directly to the Global Sales Directors Global Enterprise Team.

Responsibilities also include:

  • Create and maintain strategic account/actions plans for each account that will include, quota targets, customer engagement, key tactics to grow account revenue globally, annual & quarterly account reviews, promotions and B2B marketing opportunities.
  • Support worldwide hotels sales needs based on agreed priorities and anticipated business levels.
  • Work very closely with all Hyatt Sales Force (HSF) offices to retain and expand the HSF s Key accounts.
  • Pre-qualify and target Key Accounts in assigned segment, utilizing Envision database and develop appropriate and effective sales solicitation strategies to increase market share.
  • Be the one-stop shop problem solver for all assigned HSF accounts.
  • Manage annual RFP process.
  • Entertain potential and current customers based on business priorities.
  • Ensure a high level of exposure through direct sales solicitation, telephone contact and written communications.
  • Ensure that Sales Contracts follow established Policies and Procedures and are based on sound commercial judgment.
  • Maintain an awareness of market developments / customer trends.
  • Assist visiting hotel representative s set-up appointments and Sales Calls.
  • Assist new Hotels to identify and acquire potential Accounts.
  • Help to organize and coordinate the familiarization trips.
  • Conduct Product Presentations to increase awareness with Key Accounts.
  • Prepare Monthly Activities Report, Production Report and MICE Report when needed.
  • Very strong follow up, organizational skills and leadership skills.
  • Must be a self-starter and capable of working independently.
  • Must have good communication and interpersonal skills, good use of initiative, is a team player, personable, discreet and reliable.


Experience Required:

  • At least 3 years related industry experience.
  • Has worked within hotel sales operations.
  • Strong understanding of the Global travel and a network of contacts.

Experience Preferred:

  • Bachelor s degree preferred.
  • Comprehensive knowledge of Hotels and Sales Practices.
  • MS Office, Lanyon and Envision preferred.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Reality Check:

Research shows that women, people of color and others who belong to historically - excluded groups tend to apply to jobs, only if they met all the job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We d love to consider your unique experiences and how you could make Hyatt even better.

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