FT Customer Experience Specialist (Work From Home)
APEX Wheels
Remote
customer experience
work from home
customer service
remote
apex
medical
dental
pto
customer experience
fraud
crm
project management
management
March 5, 2024
APEX Wheels
Clinton, Mississippi
FULL_TIME
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / 100% Apex-paid medical, dental & vision / 401k match / PTO / 8a-5p PST - As a Customer Experience Specialist you'll: Help customers place new orders and edit existing orders; Process returns, exchanges, warranties, and refunds; Review online orders for potential fraud or other issues prior to their release; Provide customers with status updates, and follow up on backorders; Use CRM to track and process all customer questions and issues until they're solved; Use project management tools to stay organized and collaborate with coworkers...Hiring Fast >>
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