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Floating Retail Specialist

Banner Bank San Jacinto, CA
retail retail communication customer service customer service skills financial team customer experience transactions travel qualification sales mathematics
July 10, 2024
Banner Bank
San Jacinto, CA
FULL_TIME
$5250/YEAR

Job Description of Floating Retail Specialist:

The role of a Floating Retail Specialist at Banner Bank is to assist and cover as a teller/banker at several retail branch locations within a particular geographical location. As the primary interface between the Bank and its clients, you are required to provide a memorable customer experience while accurately and efficiently processing transactions. You'll be expected to provide recommendations on various bank products and services that could be beneficial to clients. Please note that daily travel between branches is a requirement for this position.

Qualification of Floating Retail Specialist:

Excellent communication and customer service skills are also important for bankers, as they need to work closely with clients, answer questions, and help clients make informed financial decisions:

  • To be eligible for the role, candidates must have at least one year of teller experience combined with expertise in sales and proven success in achieving established objectives
  • Proficient in prioritizing and organizing tasks, complemented by foundational knowledge in mathematics, bargaining, and analytical thinking
  • Adhering to proper phone etiquette is an essential part of professional communication and should be practiced consistently
  • Exceptional customer service skills combined with excellent interpersonal aptitude; proficient in building and sustaining productive relationships with customers

Application process of Floating Retail Specialist:

  • Complete an uncomplicated form and reply to a few queries
  • Answer some questions to shed light on your work style
  • Organize a phone conversation with the recruitment or hiring department representative
  • Arrange for an in-person interview with the team manager and other significant members of the team at their premises
  • Secure an opportunity that is appropriate for your experience level and Banner's industry
  • Set Yourself Up for Success with a Comprehensive Background Check before Starting Your Career

Benefits of Floating Retail Specialist:

  • Based on experience, employees can earn an hourly wage of $18.00 to $19.00 for this position. An extra premium of $1.50 can be added to their base salary
  • Incentive potential
  • Employees can choose from a complete range of benefits, such as medical, dental, vision, long-term disability, short-term disability and life
  • Vacation paid time off, sick days paid time off, and 11 company-paid holidays are all components of the employment benefits package presented by the company
  • Eligible employees can take advantage of the 401k retirement savings plan, with the option for employer matching contributions of up to 4%
  • The company provides financial assistance for education through a tuition reimbursement program that will reimburse up to $5,250 per year

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