Analyst, Reporting and Analytics REQ222984

Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Job Overview
This position is two-fold and requires a unique skill set. This person would be responsible for managing delivery of mid to large and complex Enterprise projects with cross functional project teams that may be comprised of several departments, have high visibility, aggressive schedules, and require negotiation skills to balance the needs of project stakeholders specifically as related to network infrastructure (including the 911-impacting components of the network). This position also requires a skilled person capable of creating, building, and generating analytics on reporting for internal customers, senior leaders and external customers including the FCC, NRSC, OEC, CSC, PSAPs and other wireless industry leaders. Gather and document report requirements. Write report specifications to meet business needs. Use reporting tools, applications, and/or queries to create and configure new reports and dashboards. Perform modifications and enhancements on existing reports based on evolving business requirements. Validate and test reports to ensure accuracy and quality. May participate in the design and development of business intelligence reporting tools. May provide support and training to end-users for reporting tools and reports. This person would also be responsible for analyzing existing processes and recommending additional or supporting tools to meet the reporting requirements for regulatory compliance.

Job Responsibilities:

• Fully investigate and document facts underlying reportable outages to support accurate and timely reporting to the FCC. 


• Provide advanced decision analysis for focused, fact-based, reporting & statistics to engineering & operations leadership teams related to FCC reportable outages and detection tools. 


• Provide recommendations on process/policy changes and tools to improve overall reporting to FCC and PSAPs.  Analysis must be focused, concise & able to influence and enhance leadership decision-making related to recommended changes. 


• Participate in formal focus groups/interviews/conference calls related to recent FCC reportable outages or changes in FCC rulemaking to determine if internal processes/policies were potentially a factor in the outage or resulting process. 


• This position will participate and execute lessons learned from these working sessions with cross functional teams and resources enterprise wide. 


• Gather simple to moderately complex data inputs from multiple sources. Run routine data queries from reporting tools, ensuring integrity of data and reporting.


• Partner with customers & stakeholders on the development and production of a wide range of standard reports. Ensure delivery meets agreed upon requirements.


• Assist with analysis, design, & testing of various enhancements & changes to reports or information portals.


• Support Sr level analysts with reporting, analysis, and ad hoc reporting as needed.

Education:

• Bachelor's Degree Business, Finance, Information Management, or related field (Required)

Work Experience:

Less than 2 years’ Experience with data mining and/or reporting.

Knowledge, Skills, and Abilities:

• SQL (Required)


• Analytics (Required)


• Microsoft Office (Required)


• Organizing (Required)


• Problem Solving (Required)

• At least 18 years of age
• Legally authorized to work in the United States
• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! https://www.tmobile.careers/profile/join/

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.