Customer Service

Flex jobs is hiring for Customer Service

Job Type: Full-time, Part-time

Are you passionate about providing excellent customer service and helping others find flexible work opportunities? Join FlexJobs, the leading online service for remote and flexible job seekers. As a Customer Service Representative, you will be responsible for assisting customers with inquiries related to job listings, subscription plans, and navigating the FlexJobs platform.

Responsibilities:

• Provide exceptional customer service via phone, email, and chat channels.
• Assist customers with account setup, subscription management, and job search guidance.
• Resolve customer complaints and issues in a professional and timely manner.
• Educate customers on the benefits of FlexJobs and how to maximize their job search success.
• Collaborate with the team to improve customer service processes and procedures.

Qualifications:

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and in a team environment.
• Prior customer service experience preferred.
• Familiarity with remote work and flexible job concepts is a plus.

Benefits:

• Access to FlexJobs' exclusive job listings and resources.
• Flexible work schedule options.
• Career coaching and resume review services.
• Professional development opportunities.
• Positive and supportive work environment.

Join FlexJobs today to start helping job seekers find flexible work opportunities and make a difference in their lives!

About Company:

FlexJobs is a well-known online platform that specializes in providing job seekers with access to remote, work from home, and flexible job opportunities. Founded in 2007, FlexJobs has since grown to become a trusted resource for individuals looking for flexible work arrangements that fit their lifestyles. The platform offers a wide range of job categories, including freelance, part-time, and full-time positions, across various industries such as customer service, marketing, writing, and more.

One of the key features of FlexJobs is its commitment to screening and vetting job listings to ensure they are legitimate and scam-free. This helps job seekers avoid falling victim to fraudulent job postings and gives them peace of mind when applying for jobs through the platform.

FlexJobs also provides additional resources to help job seekers in their job search, such as career coaching, resume reviews, skills tests, job search tips, webinars, and educational guides. These resources are designed to assist job seekers in finding and securing the right job for them.

FlexJobs has been featured in several media outlets, including NPR, Good Morning America, Fox Business Channel, and others, highlighting its reputation as a reputable and reliable resource for flexible job opportunities.

Overall, FlexJobs is a valuable resource for job seekers looking for flexible work arrangements, offering a wide range of legitimate job listings and resources to support them in their job search.