Customer Service Specialist
Ensemble Health Partners
Kankakee, Illinois
customer service
customer service specialist
patients
customer service
call center
remote
customer service specialist
calls
payments
research
accounts
financial
charity
June 15, 2023
Ensemble Health Partners
Kankakee, Illinois
[Call Center / Remote]
- Anywhere in U.
- As a Customer Service Specialist you'll: Handle incoming calls from patients; Answer patient questions regarding statements; Post guarantor payments; Set up payment plans within the company's policies; Research and resolve issues with accounts; Reach out to appropriate departments to resolve any requests made by patients; Connect patients with financial counseling department for charity screening; Communicate patient balances; Meet collection goals as set by department; Provide excellent customer service for all patients...
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