Sales and Service Coordinator

Hudson Group is hiring for Sales and Service Coordinator

Looking for a job? Join our team now and receive a bonus of $300!

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As North America's top travel retailer for over 30 years, Hudson gives travelers access to over 1,000 stores stocked with duty-free, duty-paid, and food and beverage offerings.

Our guarantee of customer satisfaction:

• A wage of $17.55 per hour is being offered for this job position, which is in line with market competitiveness
• Through the daily pay option, workers can stay afloat and cover their immediate financial obligations
• Hudson PerkSpot Discount
• Hudson Employees Given a 20% Discount on Their Orders
• Enjoy scrumptious food and drinks at Hudson's at an unbeatable discounted rate of 50%
• Offering PTO benefits can help reduce employee burnout, as they have the opportunity to disconnect from work
• Some companies offer generous personal and parental leave policies as a competitive advantage in attracting talent. These types of policies provide a valuable benefit to employees who may prize flexibility to achieve work-life balance
• Medical, dental, and vision insurance are important components of overall financial planning, helping individuals to protect their health and their finances
• The life insurance plan that is put in place by the employer to provide financial assistance to the beneficiaries of the employee in the event of their death is known as company-paid life insurance
• Employee Recognition Programs
• Prospects for Enhanced Career Growth and Development
• Meeting organizational goals
• When you refer someone to our company, you may be eligible for a cash reward of up to $500 through our Referral Bonus program

The Sales and Service Coordinator job requires initiative, the ability to multitask, and good organizational skills, making it right for those who enjoy a rewarding challenge:

• Aiding others and delivering remarkable support to customers
• The duty-free shops at O'Hare International Airport offer workers an opportunity to develop their professional skills while contributing to an exciting and fast-paced environment that thrives on meeting the needs of travelers

Your role as a Sales and Service Coordinator is vital to the team's success, and your team members expect you to effectively execute your responsibilities:

• Provide employees with the option of a compressed schedule, enabling them to work longer hours on certain days to have more time off during the week, including weekends and holidays
• Adhere to an established workweek and satisfy job expectations through consistent effort

Expectations of a Sales and Service Coordinator:

• By offering a warm greeting, customers are more likely to feel comfortable asking for assistance
• It is essential to follow company policies, cash handling procedures, and loss prevention procedures at all times for the safety of the store and customers
• By taking the time to listen actively and respond thoughtfully, you can create a workplace environment where communication is clear and collaboration is valued
• Efficiency in cash register operation can lead to increased sales and customer satisfaction
• Being familiar with the store's organization enables you to provide customers with an excellent experience as you direct them to the products they are looking for promptly
• Familiarizing yourself with the nearby businesses would also help you identify potential problems or issues that may arise and prepare preventive measures accordingly
• Communicate any pricing, outdated goods, or inventory issues to the management team to help maintain a smooth business operation
• Regular inspections and audits can help identify areas of vulnerability and ensure that proper procedures are being followed
• Keeping products well-organized and shelves clean is critical to creating an appealing aesthetic in the store
• Use a Separate Area for Counted Books
• Accomplish assignments as given

Required Qualifications:

• Luxury sales experience
• Being adept at navigating interactions with diverse personalities can minimize misunderstandings and conflicts in various situations
• The ability to negotiate and resolve conflicts amicably is a valuable skill that requires a high degree of interpersonal acumen
• Expertise to lift loads weighing up to 20 pounds
• The sale of tobacco and alcohol products is restricted to those who have surpassed the age of 21
• Established experience working with cash register systems in busy retail or customer service environments

We believe that diversity enhances the workplace and creates a culture of understanding and collaboration. We are committed to maintaining an inclusive environment that empowers everyone to reach their full potential. Hudson is an Equal Opportunity Employer that remains committed to creating an environment that values and celebrates diversity.

Successful completion and passing of both background checks and employment verification are necessary for any offer to be considered legitimate.

Recruitment agencies must avoid contacting Hudson for candidates for this role. If we need support to fill this job vacancy, our recruitment team will get in touch directly.

About Hudson Group:

Hudson Group has been serving travelers in North America for over 30 years and has become a prominent retail industry leader. Their over 1,000 stores, which include duty-free, duty-paid, and food & beverage items, offer a vast selection of products and world-class customer service.

At Hudson Group, employees enjoy a variety of benefits such as generous salaries, discounts on goods, and opportunities for career advancement. The company is committed to promoting diversity and inclusivity, creating a workplace where everyone feels valued and respected.

Hudson Group is an organization that operates in transportation hubs and airports, providing travelers access to required products and services. The Hudsonians, the employees of the company, play an essential role in ensuring that travelers have a fantastic shopping experience.

Hudson Group, while predominantly in the retail business, remains steadfast in its commitment to sustainable practices and environmental stewardship. The organization has taken numerous measures such as recycling campaigns and energy-efficient initiatives, to ensure that it makes a positive impact on the planet.

Hudson Group has earned a reputation as a reliable figure in the world of travel retail, known for its premium merchandise, exceptional customer support, and unwavering dedication to ensuring a positive shopping experience for those on the move.