Customer Solutions Specialist - Retail Sales

The job of Customer Solutions Specialists involves identifying customer needs and suggesting appropriate product or service options to fulfill those needs:

We recognize that teamwork and collaboration are the building blocks of successful sales, and our company culture reflects this belief.

Customer Solutions Specialists have the responsibility of creating and keeping up positive relationships with both new and established customers:

• Increase your retail revenue by leveraging state-of-the-art technology and customer-centric tactics.
• Build stronger connections with customers by utilizing effective questioning techniques that uncover their specific demands and desires, enabling you to provide customized solutions and exceptional support.
• The Importance of Utilizing Data for Informed Business Decisions.
• Utilize top-notch communication abilities to satisfy customers’ requisites by implementing practical and simple technical alternatives that optimize the sales operation.
• Increase the effectiveness of your merchandising strategy by frequently engaging in market research and analyzing customer data to identify trends and preferences. Utilize these insights to tailor your approach to meet customer needs.
• Assess the support required by nearby Verizon outlets and provide suitable assistance.

Qualified candidates are being sought to fill an open position right away. The salary package comprises a base salary and team-performance-based commissions, as well as personal incentive opportunities. Compensation may vary by geographic location, and full-time employment benefits are available from the start.

The Verizon benefits program is structured to assist employees in achieving their professional and personal goals. This comprehensive package includes a 6% contribution match on 401(k) plans, stock awards, over four weeks of paid time off, discounted access to Verizon products and services, and paid parental leave of up to four months. Additionally, the company offers tuition reimbursement of up to $8K per year and other rewards to support employee growth and development.

Customer Solutions Specialist Education:

• Through obtaining a high school diploma or GED, crucial abilities are developed that allow individuals to succeed in continued education. These abilities consist of attention to detail, effective communication skills, and a mind that is analytical in nature.
• The requisite proficiency for the job must be evident in the candidate's qualifications.
• This position may need candidates to work on weekends, evenings, and holidays, thus, the availability of such hours must be considered.
• The company requires the employee to be flexible in terms of working overtime, particularly during the popular vacation months like the summers and the period from November to December.
• Associates degree.
• Flexibility and fast problem-solving skills are fundamental qualities required by retail and customer service professionals to meet the diverse demands of customers.
• Capability to communicate with clients adeptly and offer timely resolutions to their concerns.

All candidates are encouraged to apply for this position at Verizon, even if they do not have all of the desired attributes.

The recruitment team will get in touch to organize an interview for the Customer Solutions Specialist position if they feel that you are a qualified candidate:

Undertaking a 20-minute check is crucial and won't take up much of your time. If you meet the requirements, one of our skilled talent acquisition managers will reach out to you, offer more information about the position, and clear any doubts you may have.

Qualified applicants from outside the company have the opportunity to receive a generous sign-on bonus of $2500. The bonus is granted in two payments, with the first one being issued a month after the employee's start date and the second portion disbursed nine months afterward.